Grahak Sadak Koyla Vitaran App

Coal India Limited (CIL), a Government of India Undertaking, has launched the "Grahak Sadak Koyla Vitaran App" for the benefit of its customers lifting coal through road mode.

CIL in a move to rush more coal to power stations, coal supplies to plants located in shorter distances have been offered through road mode from available pithead stock. As a result, power plants located within 50 Kms to 60 Kms from the mines may take as much coal from the nearest mines as they can.

Objective

The customer friendly app has been launched to achieve transparency in despatch operations, as a tool to monitor, whether the despatches are made on the fair principle of ‘First in First Out’ and keeps track of all the activities from issuance of Sale Order to physical delivery of coal by road.

Benefits of the app to customers

The main benefits of the App for the customers, against the Sale Orders issued, include easy accessibility of the information at the click of the button, apart from transparency in the system of loading programme and despatch. The app also helps in logistics planning for lifting of coal in tune with the loading programmes. It further helps in improved planning of procurement, production and stock management by the customers.

Features of the app

The main features of the app are that it provides date-wise, truck-wise quantity of coal delivered against the Sale Orders and information related to Scheme-wise, Colliery-wise, Grade-wise, customer-wise details of Sale Orders issued during a period.

In terms of loading it provides allotment verses lifting status in details from different sources truck by truck and summary of the despatch.

The app can be downloaded from https://www.coalindia.in/en-us/home.aspx

Source : PIB